JaJah Blah Blah: Shame on
2007-07-05
I found a really cool technology that delivers VoIP services with a twist--jajah. The calling technology didn't let me down, but the company's support processes are HORRIBLE, DISAPPOINTING, SUB-STANDARD, FRUSTRATING, and NOT CUSTOMER FOCUSED.
During the past 10 days, I've sent the support team several emails and even used their online support request tool, and still I'm receiving NO response other than the tiresome automatic email reply that they'll get back to me within 15 hours. 15 hours? WHAT A JOKE THAT IS.
Jajah Blah Blah to be sure.
I requested a business account after testing the service, but they gave me a personal account. I sent a complaint, but bought some calling credits in the meantime, so that I could use the service immediately. They eventually converted the personal account to a business account, but zeroed my account balance when I still have more than $7 credit. So now I can't make any more calls, and no-one is responding to requests to restore my $7+ credit.
Deutsche Telekom/T-Mobile have invested in Jajah, and they're not DIMWITS. But the people running Jajah are, because they're undermining a really good VoIP option with appalling customer service.
A company is only as good as the people in the back office. Right?
Has anyone else experienced Jajah Blah Blah?
I'm the KeenEyedTruthSeeker.
Have a great day!
Keen on Online Dating?
2007-07-02
Now, here's a subject that gets lots of attention: Online Dating.
Now here's a question I need to have answered: Is everyone looking for a movie star, a model or a nympho, or will normal, average-looking people do?
Well, you might say, what is normal and average-looking?
Hmmm.... Let's see.
Normal and average-looking is someone like me. I'm not thin, but I'm not obese either. In fact, I'm considered healthy as opposed to anorectic (not misspelled). Nevertheless, I'm considered imperfect according to those mysterious height-weight charts. I don't spend oodles of time in salons or manicurist's chairs, and I dress somewhat conservatively in an era when bare flesh is everywhere. Nevertheless, I'm clean, tidy and always presentable.
Normal and average-looking is someone like me. I have almost flawlessly smooth skin, big beautiful brown eyes that aren't blood shot, short black hair, full lips that frame clean white teeth, and a sensuous mouth that utters clear words in sexy, dulcet tones.
When you get past all those superficial deficiencies and attributes, you will find that I'm normal, even above average, in many other respects. But that appears to be of little import when people are asking for one type of person, but really only interested in another.
Have you had any experiences like this when you find out that an online prospect is only looking for the beautiful people, a closet porn star or a dim wit? How did this make you feel?
I'm the Keen Eyed Truth Seeker. Have a great day!
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